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Study #3: Upscale National Retailer
Credit Card Settlement Project
The Challenge:
Timely credit card settlement is critical for an
internationally recognized specialty retailer of home furnishings and
updated women's and children's clothing operating 48 retail shops in upscale
and regional malls across the United States. This retailer required an
AS/400Ū -based
application that worked flawlessly, was implemented on time and within
budget and worked seamlessly with JDA'sŪ MMSŪ product.
The Solution:
The Great Woods Group team invested time in
understanding the retailer's existing system and business requirements.
Combined with our knowledge of current business and retail applications, we
designed a solution that was both user-friendly and met all customer
requirements. Using cutting edge internet technology, the system was tested
and installed on the retailer's system without disrupting or interrupting
business. On-site, hands-on training and documentation was provided to the
client's staff with on-going technical support.
The Results:
The corporate office enjoys fast, accurate credit card
settlement. The project was completed on time, within budget and per the
specified business requirements. |